Privacy Policy
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about:
- The individual pages or products you view
- What websites or search terms referred you to the Site
- How you interact with the Site
We refer to this automatically collected data as “Device Information.”
Additionally, when you make or attempt to make a purchase, we collect certain information such as your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This is referred to as “Order Information.”
Together, Device Information and Order Information are considered “Personal Information.”
How We Use Your Personal Information
We use your Personal Information to:
- Fulfill and ship your orders
- Process payments securely
- Communicate with you regarding your purchases
- Screen orders for potential risk or fraud
- Provide updates, promotions, and educational content related to functional mushroom supplements when aligned with your preferences
Additionally, we analyze browsing behavior to improve the overall experience of our Site and marketing strategies.
Sharing Your Personal Information
We share your information only when necessary:
- Shopify: We use Shopify to power our store. Read more here: Shopify Privacy Policy.
- Google Analytics: To understand customer behavior and improve our services.
- Legal Compliance: We may share information to comply with applicable laws, respond to lawful requests, or protect our rights.
Do Not Track
Please note that we do not alter our Site’s data collection practices when we detect a “Do Not Track” signal from your browser.
Your Rights
If you are a resident of certain regions (including the EU), you have the right to:
- Access, update, or delete your Personal Information
- Opt out of targeted advertising
- Request a copy of the information we store about you
Contact us via the details below to exercise these rights.
Data Retention
We retain Order Information unless and until you ask us to delete it.
Changes
We may update this policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact Us
For questions, complaints, or to request more information about our privacy practices, contact us via the form on our Contact Us page.